Privacy Policy

Effective September 8, 2026

Information we collect

We collect account details, workspace settings, billing identifiers, chatbot configuration, website content you choose to train on, and conversations handled by your bots. We also receive basic technical data needed to secure and operate the service.

How we use information

We use information to provide Resolvr, authenticate users, process subscriptions, answer chatbot requests, prevent abuse, support customers, and improve reliability.

Service providers

Resolvr uses infrastructure and service providers for hosting, authentication and databases, payments, email delivery, and AI inference. They process information only as needed to provide their services.

Data retention and control

Account owners can download their data or delete their account from Account Settings. Deletion removes the workspace data tied to the account, subject to limited records we may retain when required for security, fraud prevention, accounting, or law.

Security

We use access controls, encrypted connections, tenant isolation, and restricted server credentials. No online service can guarantee absolute security.

Your choices

You may request access, correction, export, or deletion. Customers are responsible for giving their website visitors any notices and choices required for chatbot conversations.

Changes

We may update this policy and will change the effective date when we do.

Contact

Questions can be sent to support@resolvrhq.com.